Accessibility is an important issue for businesses to consider. Companies can implement various elements to improve accessibility for all customers. Of course, making your business accessible can help you reach a new audience– but, moreover, it’s the right thing to do. Here are some tips for improving accessibility in your business.
Install automatic doors at entrances
Installing automatic doors at entrances is a great way to make a building more accessible without sacrificing safety and security. Automatic doors are perfect for businesses, schools, hospitals, and other facilities with high rates of foot traffic in and out of doors every day.
With automated entrances, guests unable to open and close doors themselves will no longer be hindered by manually operated doors or have to worry about tracking down someone to let them in before they can enter. Automated door entrances are contactless, quick, and easy to use, making them the perfect choice for any organization looking to upgrade its entranceways.
Add Braille signage throughout the building
Installing Braille signage throughout a building is essential in providing everyone with equal access. Not only does it help those who are visually impaired readsignage around the premises, but it also gives them a sense of independence and control. Navigating a public space with tactile cues like Braille is empowering, allowing people to move through the space using their other senses while still feeling safe and secure.
Additionally, the addition of Braille signage indicates that a space embraces diversity and understands different accessibility needs. This can create a feeling of acceptance and belonging for all who inhabit the building. Overall, adding Braille signage offers numerous positive qualities for all visitors.
Designate specific areas for service animals
Having service animals around in businesses and other public spaces has the potential to promote inclusion, but these spaces must take certain precautions to ensure everyone’s safety. Designating specific areas for service animals is one way to make sure that business owners and patrons remain comfortable while still allowing those with disabilities equal access.
For example, business owners could create a specific service area for all service animal usersso that the animal does not startle customers who may have allergies or fear of dogs. By designating specific areas for customers with service animals, businesses can foster an atmosphere of respect and acceptance for everyone.
Provide assistive technology for employees and customers with disabilities
Providing assistive technology for employees and customers with disabilities is essential for creating an inclusive and accessible atmosphere. Not only does it improve the work experience and communication between all parties, but it also highlights a company’s commitment to recognizing and respecting the needs of everyone in its business interactions.
Assistive technology can range from more basic technologies such as digital overlays, screen magnification software, or text-to-speech to low-tech adaptations like large print materials. You can find an overlay fact sheet from A to Z online, alongside other pointers about how to use this tech. The point is to provide a wide range of assistive technology options so that all customers and employees have the same access to resources regardless of their abilities.
Make sure all employees are trained in disability etiquette and customer service
Providing excellent customer service means striving to accommodate all customers in a respectful manner, regardless of any physical and/or mental limitations they may have. As such, it is vital to ensure all employees understand proper disability etiquette and customer service expectations.
Training sessions should cover showing respectful behavior and focusing on what the customer needs. This can be as simple as offering alternative seating options for customers with mobility issues or using sensitive and inclusive language that does not suggest physical limitations are an obstacle.
