iPhone is Disabled: Connect to iTunes – How to Unlock Your Device

The “iPhone is Disabled: Connect to iTunes” message can be a distressing experience for iPhone users. This issue typically arises when you enter the wrong passcode multiple times, leading to the device becoming temporarily disabled. Fortunately, there is a solution. In this article, we will explore the reasons behind the message, along with a step-by-step guide on how to unlock your iPhone using iTunes.

Understanding the “iPhone is Disabled” Message

The “iPhone is Disabled” message serves as a security measure implemented by Apple to protect the device’s data in case of unauthorized access. When you repeatedly enter an incorrect passcode, the iPhone triggers an escalating time-based lockout mechanism. Initially, you may encounter a message stating, “iPhone is Disabled, Try Again in 1 minute,” followed by increasing lockout durations.

The lockout duration increases with each incorrect passcode attempt, and eventually, the message will read, “iPhone is Disabled: Connect to iTunes.” This message signifies that your device has reached the maximum number of incorrect passcode attempts, rendering it temporarily disabled. So, if you saw the message “Iphone is disabled: connect to itunes” – how to unlock? The steps for unlocking are described below.

Steps to Unlock Your iPhone with iTunes

If you find yourself facing the “iPhone is Disabled: Connect to iTunes” message, here’s a step-by-step guide to unlock your device using iTunes:

  1. Install or Update iTunes:
    Ensure that you have the latest version of iTunes installed on your computer. If not, visit the Apple website or use the App Store to download and install the latest version.
  2. Connect Your iPhone to Your Computer:
    Using a Lightning to USB cable, connect your disabled iPhone to the computer on which iTunes is installed.
  3. Launch iTunes:
    Open iTunes on your computer. If it doesn’t launch automatically, manually open the application.
  4. Put Your iPhone into Recovery Mode:
    To enter recovery mode, follow the instructions specific to your iPhone model:
  • For iPhone 8 or later: Press and quickly release the Volume Up button. Then, press and quickly release the Volume Down button. Finally, press and hold the Side button until the recovery mode screen appears.
  • For iPhone 7 and iPhone 7 Plus: Simultaneously press and hold the Side button and Volume Down button until the recovery mode screen appears.
  • For iPhone 6s and earlier: Press and hold the Home button and the Top (or Side) button together until the recovery mode screen appears.
  1. Restore Your iPhone:
    Once your iPhone is in recovery mode, iTunes will detect it and display a prompt giving you the option to “Restore” or “Update” your device. Select the “Restore” option.
  2. Wait for the Restore Process:
    iTunes will download the necessary software and restore your iPhone to its factory settings. This process may take some time, so ensure that your device remains connected to your computer throughout.
  3. Set Up Your iPhone:
    After the restore process is complete, your iPhone will restart. Follow the on-screen instructions to set up your device. You can choose to restore from a previous backup or set it up as a new device.


Encountering the “iPhone is Disabled: Connect to iTunes” message can be frustrating, but with the right steps, you can unlock your device and regain access to your iPhone. By connecting your iPhone to iTunes, entering recovery mode, and restoring your device, you can resolve the issue and start using your iPhone again. Remember to regularly back up your device to avoid potential data loss and ensure a smooth recovery process.