How To Create The Ideal Training System For Your Employees
If there’s one thing that’s sure to help you stay competitive and relevant in business, no matter what else is happening around you, it’s having well-trained and knowledgeable employees. That’s why, if you’re a business owner, you need to come up with a training system your entire team can follow, understand, and make use of.
That sounds like it should be an easy thing to do, but it’s not always going to be, especially when you have a lot of other things on your plate. However, by going through a checklist of important elements and understanding more about training and what makes an ideal training system, you can create something that works and gives your business the best chance of success. With that in mind, read on to find out more.
What Are The Goals?
When you’re putting a training system together, it can be hard to get started because there’s a lot to cover and you can’t just throw it all into one document and be done with it. Instead, there should be an easy to follow and sensible route from beginning to end, helping employees find their feet or top up on their knowledge as time goes on. The training system can be a whole range of different things, from written documents to videos and in-person training, and trying to piece it all together can be a daunting task.
That’s why it’s wise to start with your goals. What is it you want your training programme to achieve in the end? Do you want your workers to learn more skills? Do you want to give them better job satisfaction? Is it for a specific department, or is it an overall business training system? Whatever you want to achieve is the place to start, and you can work backwards from there, ensuring that whatever training elements you put in place make your team able to adapt to changes, come up with their own ideas, and do their jobs without any issues.
What Are The Training Needs?
Once you know what your goals are when it comes to training, you can think about how to get there. In other words, what are the training needs of your team? Where are they lacking, and what do they still need to learn?
It might be that you want some or all departments to learn about customer service, for example, or you feel it would be useful if everyone understood about health and safety. Whatever you think is missing can form part of your training system, so analyse all the job roles you have, look at performance data and metrics, and ask for feedback to find out where there are gaps in people’s knowledge and skills.
Whether it’s technical skills, soft skills, or training in another area, such as compliance, for example, once you know what your team needs, you can ensure your training system targets the right areas.
Set Clear Learning Objectives
Once the training needs have been identified, you’ll then need to put some clear learning objectives in place. These need to be SMART objectives, meaning they’re specific, measurable, achievable, relevant, and timely or time-bound, and if you can make them all these things, your team will be better able to understand and follow them, which is the ideal outcome for all involved.
When there are objectives to work towards, it helps anyone being trained know what direction they’re meant to be heading in, and it helps those who are overseeing the training know precisely what information to offer up during the sessions. You could even have a test at the end to summarise what the training has been about – this will really cement those objectives and give people something tangible to work towards.
Use A Learning Management System
A learning management system (LMS) is a powerful tool that helps to turn your training into something much better than you might have been able to do alone. Professional learning management means you can use a specially designed system to not only create your training, but also manage and deliver it all from one place.
There are a number of reasons why this is a good idea and why a learning management system could be what raises your training system to the next level and makes it better for your entire team. One reason is that it ensures consistency, so all training is the same for each person and everyone does things in the same way because of it. On top of this, it’s accessible to all, and you can easily track people’s progress with it.
Because there are a few different LMS platforms available, you’ll need to do some research to ensure you choose and use something that enhances your training methods as much as possible and has all the features you need, whether it’s content creation, progress tracking, interactive assessments, or anything else.
Design Good Content
No matter how organised you might be and no matter what systems you might use, if your content isn’t good, engaging, and informative, no one’s actually going to learn anything and your hard work will go to waste, not to mention the fact that your team won’t gain the knowledge and skills they’re going to need to succeed (and boost your business at the same time).
The best thing to do is to use a variety of different media where you can, as this makes things a lot more interesting and easier to remember. This could be videos, interactive modules, quizzes, simulations, classroom learning, external ‘field trips’, and more. In this way, you keep everyone interested and you ensure that all different learning styles are catered for. If you have the resources, you might opt to let your individual team members choose which kind of learning they would prefer, and this is a great idea as it helps them feel more in control of their training and more like a part of the team at the same time, setting things off in a positive way.